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Indianapolis, IN
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Office:
8224 Bash St.
Indianapolis, IN 46250
ph: 317-841-8182
fax: 317-841-7927
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Hours:
Mon - Fri: 8am - 6pm
Saturday: 8am - 5pm
Sunday: 3pm - 6pm
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Meet Our
Pet Sitters
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Please call our office to arrange an initial consultation with a member of our Home Pet Care staff. Please complete the welcome packet Welcome Pack prior to your scheduled meeting with the walker/sitter. This initial consult should take anywhere from 30 to 45 minutes. During the consultation, our associate will review all the welcome packet paperwork with you to make sure everything is in order. And most importantly, they will spend time getting to know your pet(s) and discuss any questions or concerns either of you may have.
You should have 2 (two) copies of your house keys ready to provide to the walker/sitter. One will remain with your walker while the second key will be stored securely in our office for backup emergency purposes.
Once you have completed an initial consultation, you can begin making reservations for midday dog walking or pet sitting services. All reservations must be submitted to our office. In order to respect our employee's privacy and to minimize miscommunication, we ask that any and all communication go through our office. If for any reason you need to speak with your sitter directly, we will have them contact you.
When you become a client of our Pet Sitting services, you will also be provided with an after hours answering service phone number to be used in case of an emergency, because we realize that flights can be cancelled and plans changed often after office hours are over. So if your return home is delayed for some reason, or your plans otherwise change, the answering service will get messages to both Best Friends Managers, who will see to it that your pet is cared for until you return home.
Please review our Rates and Details below for more details.
To schedule a consultation, please call our office at 317-841-8182.
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| SERVICE |
RATE |
| Initial Consultation |
Complimentary |
| Pet Sit (up to 2 dogs) |
$18 |
| Pet Sit (up to 2 cats) |
$15 |
| Pet Sit (small animals) |
$12 and up |
| Midday Dog Walk |
$12 |
| Extra Pet Charge (per pet per visit) |
$2 |
| One Visit Only (not regularly scheduled) |
$18 |
| Last Minute Charge (less than 4 days notice) |
$10 |
| Holiday Surcharge (per visit) |
$5 |
| Veterinarian Transport |
$15 and up |
| Outside standard route time/distance |
$10 per visit |
| Temperamental Pet Medication Dispensation |
$3 per dispensation |
| Watering over five (5) houseplants |
$5 each time |
| Fuel Surcharge |
$1 minimum, per visit |
Initial Consultation – The initial meeting and interview with your sitter is complimentary.
Pet Sitting – Standard 20-30 minute visit, before 9am or after 6pm. Each additional pet is $2 per visit. Includes walking/play time, feeding and fresh water, litter box maintenance, daily log of activities, routine medication dispensation (no injections, cooperative pets only), watering up to 5 plants, mail retrieval, trash removal, interior/exterior lighting adjustment, light cleaning duties associate with pet care (i.e., accident clean-up, etc.), and emergency veterinary service if applicable (consent form must be signed).
Midday Dog Walks – Standard 15-20 minute visit, between 10am and 2pm, up to two (2) dogs. Each additional dog is $2 per visit.
Holiday Periods – A non-refundable $5 surcharge is applied per visit to any pet sitting or midday dog walking service during these holidays. This bonus is passed on to our sitters/walkers and serves as an incentive to accept work during the holidays when they may otherwise have not chosen to work. The entire Holiday Surcharge applicable to your holiday job is required to be pre-paid when you make your reservation. 2009 Holiday Periods: February 14-16, May 23-25, July 4-6, September 5-7, October 22-26, November 26-29, December 24-26, December 31-January 2.
Cancellation and Last Minute Fee Policy – Cancellations with less than 48 hours notice prior to onset of assignment will result in a fee of one-half (1/2) the total fee. Cancellations of assignments over major holidays and high volume periods (includes Easter, Thanksgiving, Christmas, Spring Break, Winter Break, Fall Break, Memorial Day, July 4th and Labor Day) will result in a cancellation fee of one-half (1/2) the total fee, regardless of the amount of notice given. After hour requests are handled the following business day.
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